Terms & Conditions

I understand that the client is required to provide the Artist with shade from the sun or shelter from the rain and a smoke free environment and a flat surface to set up in. 

The artist may wish to take photographs of the artwork that they have produced for portfolio, website, social media or other business usages. Please make us aware if anyone is NOT to be photographed.

I acknowledge that only children who are willing participants will receive face painting. While I'll make every effort to paint all your guests, I understand that some children may prefer a touch of body art on their arms or hands instead of their faces.

I acknowledge that artists bear no responsibility for any allergic reactions to the products used. The client assumes responsibility for any reactions arising from the products used. It is the responsibility of caregivers to inform the artist if the child or themselves has sensitive skin to facilitate a sensitivity patch test. 

I acknowledge that our artists reserve the right to decline painting any individual displaying signs of illness. This encompasses, but is not restricted to, allergies, mosquito bites, broken skin, cold/flu symptoms, cold sores, conjunctivitis, sties, eczema, psoriasis, acne, open cuts and grazes, chicken pox, potential infectious skin conditions, coughing, sneezing, runny nose, rashes, red eyes, etc.

I acknowledge that for safety reasons, children are not permitted to play in the artists’ work area, however, should an injury occur the Artist will not be liable.

I acknowledge that parents and carers are responsible for their children at all times. 

Our artists reserve the right to refuse to paint any person behaving in an aggressive or abusive manner.

Artists reserve the right not to paint offensive symbols or words.

Artists will take reasonable precautions but are not liable for any damage to clothing or property caused by the use of products.

Without bias, our artists maintain the right to refrain from painting individuals whom they believe should not receive face painting services.

Safety and well-being are non-negotiable priorities for all events. The artist(s) will refrain from working if the conditions present potential health or safety risks. This encompasses, but is not confined to: exposure to adverse weather conditions and sudden extreme weather events; potential hazards like flying debris, exhaust, fumes, smoke, or other irritants; encounters with threatening or rowdy individuals; instances of excessive alcohol consumption and related behaviour; engagement in illegal activities or substance use; verbal abuse from customers or staff; and unforeseen illness or injury to the artist. The artist retains the sole discretion to assess any potential risks to their health or safety and will cease operations if they perceive any level of risk.

A deposit is required to secure the booking date. Deposit must be paid via direct deposit and funds cleared BEFORE the event. Remainder to be paid in cash on the day or via direct deposit funds cleared before the event.

Booked dates will be held for seven (7) days. If the deposit is not received within this period, the booking will be considered null and void, and the dates will be released for other clients. The deposit is non-refundable if the client cancels or postpones the event with less than 48 hours notice. Cancellations provided with more than 48 hours notice may be eligible for a 50% refund of their deposit. In the case of a postponement, Cassie’s Face Paints will collaborate with you to arrange an alternate date. However, due to existing bookings and commitments, availability may be limited. Any cancellations must be communicated in writing via email to cassiesfacepaints@gmail.com.

The client acknowledges the obligation to settle the entire outstanding amount prior to the commencement of the scheduled services. In the event of overdue payments, the client will bear responsibility for any associated fees or expenses, encompassing legal fees, incurred in the process of collecting outstanding amounts owed to Cassie’s Face Paints under this Agreement.